Privacy Policy

1. Introduction

Welcome to CutCuts Lab ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-integrated grooming services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Book an appointment
• Create an account
• Subscribe to our newsletter
• Contact us for support

This may include: name, email address, phone number, payment information, and appointment preferences.

2.2 AI Scanning Data

Our AI-integrated grooming system collects facial geometry data, hair texture analysis, and style preferences to provide personalized grooming recommendations. This data is:

• Encrypted and stored securely
• Used solely for service delivery and improvement
• Never shared with third parties without your explicit consent
• Deleted upon request

2.3 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our grooming services
• Process your bookings and payments
• Generate personalized style recommendations using AI
• Maintain your Style Ledger (digital grooming history)
• Send appointment reminders and service updates
• Improve our AI algorithms and service quality
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for AI scanning data
• Secure SSL/TLS connections
• Regular security audits and updates
• Access controls and authentication protocols
• Secure payment processing through certified providers

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Your Style Ledger data is retained to ensure consistent service quality across visits but can be deleted upon request.

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability
• Withdraw consent at any time
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@cutcutslab.com

7. Third-Party Services

We may use third-party services for:

• Payment processing (PCI-DSS compliant providers)
• Analytics and website optimization
• Email communications
• Cloud storage and hosting

These third parties have access only to information necessary to perform their functions and are obligated to maintain confidentiality.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may limit certain website functionality.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: